Privacy Policy

Privacy Policy Trenz Supplies Last updated: July 18, 2025

At Trenz Supplies, we value your privacy and the protection of your personal data. In this privacy policy, we explain what data we collect, how we use, store, and secure it, and what rights you have regarding your personal data.

  1. Who are we? Trenz Supplies is an e-commerce company focused on selling lifestyle and personal care products. Our website is www.trenzsupplies.com . We are the controller responsible for processing your personal data.

  2. What data do we collect? We collect personal data when you:

  • Placing an order

  • You sign up for our newsletter

  • Fill out a contact form

  • Create an account

  • Visiting our website (via cookies)

The data we may collect includes:

  • Name and address details

  • Email address

  • Phone number

  • Payment details (via third-party payment processors)

  • IP address and browser information

  1. What do we use your data for? We use your personal data to:

  • To process and ship your order

  • To keep you informed about your order

  • To provide our customer service

  • To improve our website and services

  • To comply with legal obligations

  • To conduct targeted marketing (only with your consent)

  1. How long do we retain your data? We do not retain your data longer than necessary for the purposes for which we collect it, unless a longer retention period is legally required.

  2. Do we share your data with third parties? We only share your data with third parties if it is necessary for our services. This includes:

  • Shipping partners

  • Payment services such as Shopify Payments, Mollie or PayPal

  • IT service providers

  • Marketing and analytics tools (such as Google Analytics)

We conclude processing agreements with these parties to guarantee your privacy.

  1. Cookies Our website uses cookies and similar technologies to improve user experience, track statistics, and display personalized content and ads. When you first visit our website, you'll have the opportunity to adjust your cookie preferences.

  2. Your rights You have the right to:

  • Request access to your personal data

  • Have your data corrected or deleted

  • Objecting to the use of your data

  • Transfer your data to another party (data portability)

  • To file a complaint with the Dutch Data Protection Authority

You can exercise your rights by contacting us at info@trenzsupplies.nl .

  1. Security: We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, or misuse. For example, we use a secure SSL connection and access control within our systems.

  2. Changes to this Privacy Policy We may amend this Privacy Policy from time to time. The most recent version can always be found on our website. In the event of significant changes, we will notify you by email or a notice on the website.

We thank you for your trust in Trenz Supplies!